Effective date

This Privacy Policy is effective as of November 13, 2025. We may update this policy from time to time; the most recent effective date appears above. Substantial changes will be posted on this page.

Who we are

Pest Control Austin ("we", "us", "our") provides pest control services and operates the website pestcontrolaustin.store. Our business address: Serving Austin, TX. Contact: contact@tualatinpestcontrol.com or +1 (888) 217-1796.

Information we collect

We collect information you give us directly and information collected automatically when you use our site or services.

  • Personal information you provide: name, email, phone number, postal address, billing details, service address, and any notes you include in bookings or messages.
  • Usage & technical data: IP address, browser type, device information, pages visited, referrer, and cookies/logs used to operate the site and improve performance.
  • Third-party data: when you choose to sign in or interact via third-party services (e.g., Google), we may receive basic profile information from that provider subject to their policies.

How we use your information

We use collected information to:

  • Provide and manage services, schedule appointments, and process payments.
  • Communicate about your service requests, updates, reminders, and follow-ups.
  • Respond to support requests and resolve issues.
  • Improve our website, services, and marketing; analyze trends and usage.
  • Comply with legal obligations and protect our rights and users.

Cookies and similar technologies

We use cookies, web beacons, and similar technologies to recognize you, keep you signed in, remember preferences, and collect analytic data. Cookies are categorized as:

  • Essential: required for site operation (e.g., session cookies).
  • Performance & analytics: help us understand site usage (e.g., Google Analytics).
  • Functional & preferences: remember user choices to improve experience.
  • Advertising: used if you interact with marketing or remarketing services.

You can manage cookie settings through your browser. Disabling non-essential cookies may reduce site functionality.

Sharing and disclosure

We do not sell personal information. We may share data with:

  • Service providers: companies who perform services on our behalf (payment processors, appointment platforms, hosting providers).
  • Legal and safety: when required by law, court order, or to protect rights and property.
  • Business transfers: in connection with a sale, merger, reorganization, or asset transfer; we will notify affected users where required.

Data retention and security

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure—if you suspect a security breach, contact us immediately.

Your rights

Depending on your location, you may have rights including:

  • Access: request a copy of personal information we hold about you.
  • Correction: ask us to correct inaccurate or incomplete data.
  • Deletion: request deletion of your personal data (subject to legal exceptions).
  • Portability: receive your data in a commonly used format.
  • Opt-out: opt-out of marketing communications at any time by using the unsubscribe link or contacting us.

To exercise rights, contact us at contact@tualatinpestcontrol.com. We may ask for identity verification before processing requests.

Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have data for a child, contact us and we will promptly delete it where required.

California privacy (CCPA) & EU privacy (GDPR)

California residents: under the California Consumer Privacy Act (CCPA), California residents may request access to categories of personal information collected, deletion, and opt-out of sale. We do not sell personal information, but to exercise any CCPA rights contact us.

EU residents: if the GDPR applies, you have rights to access, rectify, erase, restrict processing, and data portability. Where processing is based on consent, you may withdraw consent at any time without affecting lawfulness of earlier processing.

Third-party links

Our website may include links to third-party sites. This Privacy Policy does not cover those sites—review the privacy policies of any third-party site you visit.

How to contact us

If you have questions, concerns, or requests about this Privacy Policy or our data practices, contact:

Pest Control Austin
Email: contact@tualatinpestcontrol.com
Phone: +1 (888) 217-1796
Website: https://pestcontrolaustin.store

Updates to this policy

We may update this policy periodically. We will publish the revised policy on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

Consent

By using our website or requesting services, you consent to the collection and use of information as described in this policy.